Forum Discussion
Optik-Kate
TELUS Team Member
TELUS Team MemberOptik TV Bulletin Board: Discover, Discuss, and Develop
Dear Neighbours,
We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV ser...
Hi all, just wanted to give a heads-up that we're locking this thread because it's getting difficult to track the comments and cross-posted threads. If you are experiencing issues, please make a new post and the TELUS team (myself included) will do our best to get back to you! Thank you everyone for your valuable feedback so far. We're continuing to make improvements to the platform based on your feedback, thank you for your patience and please stay tuned!
I'm a new Telus customer and I have been trying to set up recordings for series that we follow. We only want to record new episodes and not previous runs. On Shaw, it was very easy to set up recordings of series that were currently not running new episodes without having to record previously aired shows. To ensure that we don't miss upcoming new seasons, we have tried to schedule recordings in advance but can't. If you set a series to record as first run only but that series is only currently re-runs, the system gives an error that it can't be scheduled. The only alternative is to record all episodes but for some of the shows, they have been running for multiple seasons we are ended up with a long list of unwanted episodes. Being able to pre-set new series recordings in advance is also handy when an ad airs about a new series or a new season that is coming.
