Forum Discussion

Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
2 years ago

Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours,  We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV ser...
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Smokey146's avatar
Smokey146
Helpful Neighbour
2 years ago

LiveTV Playback has been an issue for many months.  It cuts out all day every day, making it useless.  Given the general level of problems with various TELUS apps/services I am not surprised.

  • Q4W's avatar
    Q4W
    Organizer
    2 years ago

    Just curious if your Optik is on wifi or ethernet cable? If it's wifi and you can switch to ethernet it would be worth trying.

  • Smokey146's avatar
    Smokey146
    Helpful Neighbour
    2 years ago

    Mac

    Chrome/Safari

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