Forum Discussion
Optik TV box not functioning with samsung tv
I bought a Samsung QLED Smart TV a few months ago. When I first connected the Optik Box, it worked OK. A few months ago, the Optik TV box started to reinitializing frequently for a very long time whe...
TELUS_Support
Official Support Team
Official Support Teamfetts That's definitely annoying. We'd like to look into how we can help. We've sent a private message your way so please keep an eye out for it in your inbox.
I have just completed all of the steps I took have two boxes and the last item you suggest is yo swap the power transformer for the box ( this should be the first thing to check )
When i first switched to telus
One of the boxes you sent had a defective power supply I had to send the whole unit back to get a replacement power supply.
How do I get a reacement sent out today.
Peter schmitz
- TELUS_Support
Hello. We'll send you a private message to discuss further, thanks.
