Forum Discussion

grega888's avatar
grega888
Neighbour
10 months ago

Optik not recording

Over the past week my wife tried recording a number of shows and they ended up not getting recorded. Today I had a live show (Can v USA final game) programmed to record. I checked it 2 hours and dou...
AvoidTelus
poor customer service
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
10 months ago

What did our Tech Support team suggest after a reboot didn't resolve the issue?

Keith1958's avatar
Keith1958
Friendly Neighbour
10 months ago
Sent from my iPhone

Sent a new pvr
  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    10 months ago

    Thanks for the update. Please let us know how it goes when it arrives.

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