AvoidTelus

2 Topics

Optik not recording
Over the past week my wife tried recording a number of shows and they ended up not getting recorded. Today I had a live show (Can v USA final game) programmed to record. I checked it 2 hours and double checked it one hour before it was to start. We also tried to record the Pregame and the Behind The Scenes for 4 Nations tournament. We checked shortly after the recording was supposed to start and nothing was recorded and the live game was not recording. Can they fix this issue? Is it better to just cancel the service and go to Rogers/Shaw? And the fact they don't have live support proves they don't care about Customer Service. Very disgusted with this company.
grega888
9 months ago Place Home Services
3.2KViews
2likes
14Comments
Don't Recommend Telus: Overcharging Without Notification
I had a really bad experience with Telus and honestly, I can't recommend them. My home internet plan was supposed to be $55 a month. However, when the plan ended, I never got any notification by email, text, or anything else. The service just kept going, and to my surprise, I was charged $280 for just one month!! I'm really upset with how Telus handled this. The lack of communication and the unexpected charges are totally unacceptable.
Matt6
11 months ago Place Home Services
937Views
1like
2Comments