Forum Discussion
Ogden Landline Phone Service Out Again.
My landline has gone down again for the second time in two weeks. Has anybody else been experiencing this recurring issue in the Ogden area?
OK so what is going on with the Ogden service outage then?
It has been down since June 22nd
Has anybody looked at it yet?
I can see the generator powering telus internet service at the terminal box down the street from me.
When will they connect landline power?
phoney -baloney
My question is are you going to help as you said you would?
TELUS_SupportOfficial Support Team
We checked our outage page over at www.telus.com/status and do see an outage in your area impacting landlines. The last update is within the past hour that restoration efforts continue, with no ETA as to a fix quite yet. You can stay tuned to that page for updates as we get them!
I don't know what is worse ,calling telus for tech support only to hear "Due to the high volume of calls....blah blah blah" and waiting on hold for 40 minutes only to be told they will get right on it.
Or going online to the status page and reading "Service restoration efforts continue. There is currently no estimated time of restoration."
It's like phone support and tech support have 5 people servicing the entire country.
If you have that many people constantly calling for assistance maybe they should hire more
staff instead of boring us with their lame feel good commercials.
In order to fix something you need to show up.
While I'm not watching the affected terminal box down the street 24/7, I do pass it a couple times a day.
In 5 days I have seem zero activity.
I might add that I received my telus bill in the mail today.
Maybe they really care about me after all.
After all I've been a customer for 34 years.
Instead of "Lets make the future friendly" I vote for
"Lets make the customer happy 😊"
