Forum Discussion
Jack777
2 years agoNeighbour
Not receiving the waybill
I cancelled my home internet October 31st. The agent said I would receive an email with the instructions to return the equipment after the 7th. Now is the 13th, still haven’t received the waybill. ...
- 2 years ago
Hi there, you won't be sent a waybill. Follow these 3 steps to return your equipment. https://forum.telus.com/t5/Home/Return-Your-TELUS-Equipment-in-3-Easy-Steps/ta-p/132937
TELUS_Support
Official Support Team
2 years agoHi there, you won't be sent a waybill. Follow these 3 steps to return your equipment. https://forum.telus.com/t5/Home/Return-Your-TELUS-Equipment-in-3-Easy-Steps/ta-p/132937
- TELUS_Support2 years ago
Official Support Team
No, this is for Canada. All the info is in that post regardless of the type of equipment.
- Jack7772 years agoNeighbourIs that info only for US residents? I am not in US. Secondly, where can I get the info of what to pack…other than the internet gateway