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Not able to use Alexa with Telus Home Assistant
The other day I went to turn on one of my Telus digital boxes via Alexa and it responded by saying sorry XXXXTV is not responding. I tried the other two cable boxes via Alexa and they too would not r...
An update: We identified the issue late last week and worked with our vendor to resolve the Skills issue. Our testing showed it was working fine as of Friday. Can you confirm that it is? If not, please disable it then re-enable it and try again.
Thank you so much for your patience with us!tgrosse tgrosse ecoulter Marie17 ketev48046
Edit: Marked as Solution for visbility
Has anyone found a solution? As a quadriplegic who relies on Alexa to control Telus optic, this has been very frustrating.
TELUS_SupportOfficial Support Team
Hi jkl67890 - our team is aware of the issue and we are working with the proper team to resolve it as soon as possible. So sorry this is affecting you
