Forum Discussion
Bearsfan
3 months agoOrganizer
Not able to use Alexa with Telus Home Assistant
The other day I went to turn on one of my Telus digital boxes via Alexa and it responded by saying sorry XXXXTV is not responding. I tried the other two cable boxes via Alexa and they too would not r...
- 29 days ago
An update: We identified the issue late last week and worked with our vendor to resolve the Skills issue. Our testing showed it was working fine as of Friday. Can you confirm that it is? If not, please disable it then re-enable it and try again.
Thank you so much for your patience with us!tgrosse tgrosse ecoulter Marie17 ketev48046
Edit: Marked as Solution for visbility
Bearsfan
2 months agoOrganizer
June 24th. Was able to link the skill to Alexa finally and seems to be working again. Tried it after reading the other 2 comments that showed they were able to get it up and running, thanks. Just wondering, did any of you get a notification from support that it was working again or did you just happen to try it on your own?
Marie17
2 months agoOrganizer
No notice from Telus. I just tried it when someone else said it was fixed. I did tell Telus it was working now and they said they are monitoring it still.