Forum Discussion
Mitchfoster
2 years agoNeighbour
North Vancouver constant service interruptions
I've had a service person attend twice in the last couple weeks. I would like an honest answer as to whether there are system deficiencies in my area. I am unable to rely on my Internet for work, and ...
A-B
Community Manager
2 years agoWere you given specific info from the service technicians or our Tech Support team?
- Mitchfoster2 years agoNeighbourSpecific, in that they said there was nothing wrong. And at one point telling me that my computer was quite far from the modem. (it's about 20 feet, and hasn't been a problem for the last four years.) I said I was unaware that I had to hold the modem in my lap.In any event, the issue is also when it is connected with the wire. It was working this morning, and then cut out again today. I can't rely on it for work meetings, and my son can't rely on it for university.Mitch FosterLawyer / Mediator400 - 900 Howe StreetVancouver, B.C.V6Z 2M4Ph. 604-306-6699Fax 604-609-6688In Association With Kovacs Norell Litigation Counsel
- A-B2 years ago
Community Manager
Gotcha. I'll send you a private message to discuss further, thanks.