Forum Discussion
ccmmaacc
7 years agoNeighbour
No more TELUS email to my iphone
Out of the blue, I got a message when trying to retrieve my Telus.net email on my iPhone, as I have done for many years. The error message stated that the imap.telus.net username or password were inco...
Dusk
7 years agoNeighbour
Hi ccmmaacc
I'm having a similar problem but in Outlook. For the last 3 days I cannot get my telus.net and the box asking for imap.telus.net username and password keeps coming back every 5-10 seconds. I try to retype my password to no avail. I'm tempted to delete the added e-mail in Outlook but I'm worried about losing any information.
Looking forward to hearing if anyone has an answer for you so I can apply it to my circumstances.
- NFtoBC7 years ago
Community Power User
Deleting and reinstalling the service to your phone won’t cause loss of emails, unless you delete the application, and stored files. All your IMAP folders would be retained across a re-install.
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