Forum Discussion
My first serious issue - Lost all PVR recordings from the new Android box
For the community, Politely call tech support and was told "Somehow the PVR service was removed from your account" Rather troubling since AFAIK that service is built in can can't be "removed" by...
I have lost at three different occasions all my recordings either after a reboot or the box decided to reboot. The scheduled recordings are there, but no recording. I just called and waited 30 minutes to be told they are closed to call back tomorrow. I used to be able to reboot without loosing the recordings.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi chenildujosar , this might be a dumb question, but do you have multiple profiles created within the app? The recordings and schedules are not shared between profiles.
