Forum Discussion
My Favourite channels
why do I have to keep choosing my Favourites after turning off the TV , when I turn on the TV the guide is back to My Subscribed channels
How is it possible that for three days turn on TV, goto guide/options and My Favorite is the default. Then tonight 9/9/24 subscribed is default. What the hell is going on???
I’m having the same experience. One day it defaults to Favourites the next day it is back to Subscribed. And then Telus has the audacity to tell us that we need to log in again or reboot when it clearly is a faulty system from their end. I will never recommend Telus TV to anybody ever.
- Same thing here I thought I had solved the issue, when I turn on the tv I went to Live TV & for 2 days it opened on My Favourites, this morning it was back to My Subscribed ChannelsGary
TELUS_SupportOfficial Support Team
Our dev team is actively working on this, and we've let them know about this thread as well.
- I have been hearing this since June 17thGary
