Forum Discussion
Missed Appointments & Install issues
Yeah, so I’ve been dealing with TELUS for the past three weeks trying to get my fibre internet installed, and honestly, I’m exhausted. I’ve made 16 calls, spent over five hours on the phone, incl...
Missed appointment here... can't comment on any install issues since "no-one showed up" 🙄
I scheduled my appointment with a human being... agreed to pay more money for more services... so one would think they could actually follow through... as I was being the ideal customer "just take my money" 😆
I got text messages with all the steps I need to do before the tech arrives, so I ticked off the list and waiting for the 5-7pm time slot ... anxiously awaiting the phone call 15-30 mins before my appointment.
7:50pm: No phone call, no text message, no email, nothing. Just a plain "no show".
Wow, what incredible POOR customer service! apparently my time is worth nothing, so frustrating 😠
