Forum Discussion

Grimmt's avatar
Grimmt
Ambassador
3 years ago

Memory Leak on TelusTVplus.com App (using Edge on PC) ?

  msedge.exe consumed 8GB of memory while watching a curling event (after 2.5 hours).   I killed the msedge.exe browser tab running the telustvplus app process and the memory was immediately r...
Optik-Kate's avatar
Optik-Kate
Icon for TELUS Team Member rankTELUS Team Member
3 years ago

Hi Grimmt , I don't have answers for this but I'll check with the team and let you know when I have an update, thanks for flagging!

JanVS's avatar
JanVS
Neighbour
2 years ago

Hoping you still have eyes on this issue Kate! Thanks for looking into this.

  • Optik-Kate's avatar
    Optik-Kate
    Icon for TELUS Team Member rankTELUS Team Member
    2 years ago

    Hi, I got an update from the lead on this that the memory usage is within the acceptable levels. That said, we'll do some more verifying internally to see if any optimizations can be done. I will update again when I hear back!

    • Mike1's avatar
      Mike1
      Neighbour
      2 years ago

      I did not see any memory issues or lag when closing today.  Was streaming the same channel for over 2 hours.  I am not sure when the last time I experienced this issue but have not noticed for over a week for sure.  Since JanVS is still experiencing this issue today I'll report back if I ever see it again.

      • Mike1's avatar
        Mike1
        Neighbour
        2 years ago

        I must have two accounts... I am also MikeW. lol

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