Forum Discussion

DK-YYC's avatar
DK-YYC
Organizer
6 years ago
Solved

Looking for a SIMPLE Overview of how TELUS Purefibre is run inside your house

  In our neighbourhood, TELUS ran fibreoptic overhead to our house. What is frustrating is that TELUS is not able to describe, even in a simple fashion how the fibre connection is run within the hou...
  • Nighthawk's avatar
    6 years ago

    If the aerial fibre line has been run to the house, basically the installer will just install a fibre terminal box and a small hole is drilled to get the line inside. Once inside what happens can vary from house to house. There is no guiide or document out there that will be able to explain every possible scenario for installation.

     

    Many cases the ONT is installed right where the fibre line comes in, and there is a power source for the ONT. From there the gateway/router is connected via ethernet. Sometimes next to the ONT, and sometimes elsewhere in the home depending on the wiring.

     

    In some installs they are installing a Telus Hub gateway in place of the ONT. It's basically a standard router with a fibre connection. If you have existing ethernet, that will definitely be used since it's just plug and play. If rare cases if there is a need to hardwire something elsewhere in the house and coax is available, it can be used.

     

    The wiring inside the house itself is the homeowner's responsibility. Telus does not own the lines inside the house with the exception of the fibre that would come in. Installers will try to get everything working within reason.

     

    Phone lines may be left as copper but eventually they will be switched to fibre as the copper network is slowly being retired.