Forum Discussion
bevinbrtz
2 years agoFriendly Neighbour
Landline does not ring on incoming calls, outgoing work fine.
First, it is NOT the phone that is the issue. When you try to call the landline you get a message "this customer is not taking calls right now" or " the number you have dialed is not in service". My...
TELUS_Support
Official Support Team
2 years agoIf you’re comfortable, please send us a private message here with the account details and any reference numbers you may have from previous calls. We'll get someone to look into this with you.
bevinbrtz
2 years agoFriendly Neighbour
To whom would I send that private message? Reply to that email that was also sent? A very odd address....
- TELUS_Support2 years ago
Official Support Team
Please look within your inbox for a message from us.
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