Forum Discussion
Mel24
2 years agoNeighbour
Internet/security technician didnt show up for the third time - no explana
We signed up for Telus Internet and home security. A technician was supposed to come to our place to set up the equipment. He did not show up to the first appointment. I requested another appointmen...
TELUS_Support
Official Support Team
2 years agoWe're truly sorry to hear about your experience. We understand your frustration with the missed appointments and the time you've spent trying to resolve this issue. This is not the level of service we aim to provide. We'll escalate your case to ensure it gets the attention it deserves. Please send us a private message with your account details so we can investigate further and find a resolution for you.