MR2Neighbour6 years agoInternet Overage Charge on bill I'm still being charged an internet overage charge. I thought Telus wasn't going to charge for these; how do I get this charge removed from my bill?
polecatAll-Star6 years agoMR2 We can't help you we are customers only. Do the phone in to billing on monday. Or try chat.Polecat
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