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Intermittent Telus Network (TV/Internet) Link Loss
We've been having this behaviour for months now. This is overnight ping performance using Net Uptime Monitor pinging every 1s and logging failure to get a response over 5 seconds. 11 failures ove...
You're going to have to reach out to Telus and schedule a service call. Let them know you already had a tech come at one point, they'll dispatch a higher tier tech to hopefully resolve your issue.
I dropped the length to 3 seconds to try and capture the shorter blips where TV starts skipping but the overall length wasn't reaching 5 seconds.
Since noon.
2020-12-03 1:32:42 PM 0:00:04
2020-12-03 3:32:08 PM 0:00:03
2020-12-03 3:32:28 PM 0:00:07
2020-12-03 3:34:25 PM 0:00:12
2020-12-03 3:35:57 PM 0:00:07
2020-12-03 3:37:17 PM 0:00:08
2020-12-03 3:37:29 PM 0:00:12
2020-12-03 3:43:31 PM 0:00:03
2020-12-03 3:45:05 PM 0:00:04
You're going to have to reach out to Telus and schedule a service call. Let them know you already had a tech come at one point, they'll dispatch a higher tier tech to hopefully resolve your issue.
This is what we are trying, again Saturday.
