Forum Discussion
FuzzyLogic
Community Power User
6 years agoI just learned Telus is migrating webmail to Gmail!
I suspect this is related to email issues Telus had in August but that's speculation on my part. I was trying to modify my Junk mail settings for Webmail and can't seem to find the settings to change...
Pufflet
6 years agoNeighbour
I'm just venting my frustration about Telus moving to Gmail. I've been using Outlook for email almost since it first became available. Although I'm an Apple user, I find Outlook has the best features for email. Almost all the formatting options that are available in Word are available in Outlook. Gmail on the other hand has Bold, Underline and Italic. Gmail will randomly invert your photos if you want to insert one into the body of the text. All you can do with the photo is size it by pulling on the corners. Bullets are available but you can't change their format. Etc., etc. This form to submit a question has more and better features than Gmail does.
It's free so I suppose you get what you pay for. Eventually, I suspect Gmail will contact all of us who migrated from Telus asking if we'd like to upgrade for a small monthly subscription. I do wish that Telus would supply detailed information on how to enable the Outlook settings to continue receiving email via that app instead of Gmail. I'm not expecting that information because the whole point is they want their clients to migrate to Gmail and to save costs by not having to support any software. With Gmail they achieve that. I've been a customer since 1978 and I chose to stay in large part because of Outlook. I consider this switch a downgrade in service. 😔 If I sound cynical, I guess that's what I've become.
xray
6 years agoHero
I Googled "How to configure Outlook for GMail" and the Microsoft instructions are the first result.
The Google instructions are the second result.
https://support.google.com/mail/answer/7126229?hl=en
I strongly suspect the move to GMail was for reliability not cost. There was a Telus email outage last year that resulted in a lot of problems. It was widely reported by the media that the cause of the issue was human error by the contractor in charge of managing the email system.