Forum Discussion

SebastianNorth's avatar
2 years ago

I don't seem to have service...

I'm a new customer and I had service for a bit while the technician that installed was still here but after that no more.

So I logged into the Network Access Hub and found this diagram

 

Do you know what do I need to do to have service - Internet connection - again?

Thanks for your help,

3 Replies

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    Did the installer leave a card? If yes, call them and let them know. If not, reach out to tech support directly.