Forum Discussion

Jooshie's avatar
Jooshie
Neighbour
3 years ago

I can’t access any of my applications that use online services

Hey guys, I can’t seem to access any of my online games or applications without getting an error. I can browse the internet just fine and access offline applications, but when it comes to anything online I cannot.

I found that through the use of a vpn I can access some of the applications, but still not all. I’ve tried reconfiguring my DNS and restarting my routers and modem, but still nothing. I was also on the phone with tech support for a bit and they said there was nothing they could do. Any suggestions?

4 Replies

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    What are the errors you're seeing? Which apps and games? Do you have any antivirus or firewalls active on your computer?

    • Jooshie's avatar
      Jooshie
      Neighbour
      It’s every online game, some examples are league of legends and CS:GO. I’ve checked my antivirus and firewall and they aren’t blocking any of my games. There isn’t any specific error code, just says “error: can’t connect to game servers”
      • Ruby27's avatar
        Ruby27
        Neighbour
        Is this already fixed? I am having the same problem in my telus, cannot find regions in dota 2 and I also can’t play mobile games but i have wifi connection