Forum Discussion

Deebee's avatar
Deebee
Neighbour
1 year ago

How does one account get cancelled without your authorization or awareness

My Account gets cancelled without any authorization or message. I am looking from answers from Telus
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

Hi there, we're very sorry to hear this. Please send us a private message with your account details so we can look into this with you. 

Deebee's avatar
Deebee
Neighbour
1 year ago

Sent... thanks for following up

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    1 year ago

    Thanks Deebee, we replied to your PM.