Forum Discussion
Fibre install
I want the Fibre and the line was brought to the house (triplex) but only the unit beliw me was hooked up. Now the telus guy tgat came says he can’t or doesn’t know know how to bring the line up and i...
Nighthawk
Community Power User
Community Power UserThe shared outside line may be the problem if only one fibre strand was run to the building. If it is a legal tri-plex one would assume there would have been more than one fibre strand since each unit is connected separately. The tiny duplex/triplex/four-plex stratas are handled much differently than an apartment or townhouse style strata/condo would be.
This unfortunately isn't something that can be resolved on the forums. The installers would need to figure out how many fibre strands are coming to the property and what it would take for you to be connected. I would call them again and discuss the install.
I assumed it was standard practice to always bring two strands per unit? As we have two strands and I remember the installer stating it was for backup and if a second hookup was required later.
We have a single detached house in Vancouver. Each unit of a legal complex should be able to negotiate a free termination from the telecommunication suppliers, shouldn't they?
