Forum Discussion

dm63's avatar
dm63
Friendly Neighbour
5 months ago

FAVORITE CHANNELS NOT WORKING

Every time I turn on my TV, it automatically goes to ALL CHANNELS, I have to manually reset it to my FAVORITES.
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

Hey dm63! Totally get your frustration. Can you try power cycling your digital box by unplugging it for about 30 seconds and letting it reboot. Sometimes that helps the software remember your settings. Also, check your settings menu under hardware or TV to see if there's a default guide view option that might've gotten switched.