Forum Discussion
STESTEC3
5 months agoOrganizer
False contract and unfair billing.
(removed account number)
Please listen to what I have to say.
I submitted a move request online. telus internet
I did not request a new contract.
I have never been informed by customer se...
C_Fun
Community Manager
5 months agoHi there, thank you for reaching out, and we’re really sorry for the frustration this has caused.
Please send TELUS_Support a private message with your account details, and a member of our team will review your file.
While 1-888-811-2323 is our main support number, we understand that wait times can be long. Unfortunately, we don’t have a separate direct number for the contracts team, but if you contact us through our Facebook page via private message or a private message here, our team there can escalate your case to the appropriate department.