Forum Discussion
Escalation - Request - Peering Riot Games x Telus
Hi There, Just a bit desperate to send this message but hopefully will get your assistance on escalating the below request from Riot which I hope I'm in the right place to do it. I've been working...
After attempting various methods to obtain IP addresses for server locations in North America, the sole response I have received is that they require direct collaboration with my ISP. This cycle of communication seems to be ongoing. Could you please review the following message with kindness and consider assisting by engaging with them?
Thank you.
_______________________________________________________
ArmouredTeddy
August 23, 2023 08:14
Hello again,
Thank you for providing us with the message you got from your ISP. As mentioned previously, if your ISP requires details on the routing, they'd need to contact us through the info in our PeeringDB page, so they can get in touch with our dedicated network team.
All that player support can provide in this situation are the game server IP ranges:
192.207.0.1/32
However, these aren't associated with specific regions in the way that your ISP outlined. If they require any further information, please reiterate the PeeringDB page or alternatively you could provide them with this email - [email protected]
Let me know if you have any other questions or concerns in the meantime.
Kind regards,
