E-mail migration to Windows Live Mail 2012

Question

After many hours of slogging, I was able to set up my email on my laptop, tablet and phone. However, now I am trying to set up email on my husband's laptop. He uses my email account&nbsp; and has his own alias. I do all the steps as outlined in the migration instructions, but every time I get this error message:&nbsp;The server has rejected your login. Please verify that your user name and password are correct.Configuration:&nbsp;&nbsp;&nbsp;&nbsp; Account: Telus (my username)&nbsp;&nbsp;&nbsp;&nbsp; Server: imap.gmail.com&nbsp;&nbsp;&nbsp;&nbsp; User name:&nbsp; myfirstname.mylastname@telus.net&nbsp;&nbsp;&nbsp;&nbsp; Protocol: IMAP&nbsp;&nbsp;&nbsp;&nbsp; Port: 993&nbsp;&nbsp;&nbsp;&nbsp; Secure (SSL): 1&nbsp;&nbsp;&nbsp;&nbsp; Code: 800cccd1&nbsp;The next dialog box is a logon screen - Server: imap.gmail.com&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; User Name: first.last@telus.net&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Password: *******&nbsp; (I have typed and re-typed this carefully.&nbsp;I have tried various formulations of my username (with and without initial capitals)Is there something glaringly obvious that has gone screaming by my face? Any suggestions would be very much appreciated - thank you in advance.

bevgray · Answer

telusdetective keb Thank you all for your suggestions - a lot of information there that I can put to use. We did solve some of our problems - my husband went out and got a new laptop with Windows 10!! We are now both using Thunderbird and are getting our emails. That brings up its own set of issues ...&nbsp;These emails are all integrated so that anything I do is copied on his Thunderbird and vice versa. I seem to be drowning in email now - it's in my Inbox, the AllMail box, and the Important Mail box. This has to be a Google thing that we will need to play with again. I had followed the instructions to hide folders and hid the AllMail and Important folders - but that wasn't ideal.&nbsp;I like the idea of getting another Telus email for my husband. I thought it was 5-6 aliases, not accounts, so I will checkt that out. I tried to do that this morning, but when I clicked on the Internet tab inside my MyTelus account, I received a message "Looks like something went wrong". They seem to have a lot of issues with their website - I get this message quite often, even when checking the details for my billing and usage.&nbsp;I am not particularly impressed with this new emai - maybe as seniors we are just too set in our ways!! Again, thank you all so much for your assistance - it is greatly appreciated. I'll keep playing with things!&nbsp;&nbsp;

nftobc · Answer

You should be able to set it upon your husband’s computer the same as you did on your own. He can simply change the reply to, and signature blocks to send his identity to correspondents&nbsp;Have you an option to update the mail software on his laptop to a more recent version?&nbsp;

bevgray · Answer

Certainly, I set it up just as if it was me. The system did not like the password as detailed above. I got the most recent version of Microsoft Live Mail 2012 and followed the instructions for that. No dice. And I got security breach messages on my laptop because there had been a sign-in on a non-Google device. Ugh.&nbsp;So I have done a workaround that seems to make him content - signed him up for Gmail and set a filter on my Telus account to forward the emails to his Gmail account. The Gmail account plays nice with Live Mail and he can see all his old folders as well.&nbsp;Thank you for your suggestions - greatly appreciated. I just wish they made things less complicated for us seniors!!!!&nbsp;&nbsp;&nbsp;&nbsp;

telusdetective · Answer

BTW #2, why not get your husband his own Telus email account instead of an alias?&nbsp; You're allowed at least five separate accounts (can't remember the exact number).

erabby · Answer

Just bloody sign into your email address with your password and save it as your husband uses your email as an alias. Dammm what’s he hiding ? Or are you that controlling?Of course I’m just poking fun. I’ll do hope your issues resolve quickly. Telus is still number one for all our tech savvy JunkrCheers 🙂

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E-mail migration to Windows Live Mail 2012

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