Forum Discussion

cenkayaycenk's avatar
cenkayaycenk
Neighbour
2 days ago

Drop date coming soon ...

The fiber installation and external terminal box placement were completed on my property approximately one month ago; however, the system status continues to indicate that the service drop is still pending.

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi there, there's many reason why this could be so let's see what could be the delay.

     

    Are you in a townhome complex, or is it a single house?