Forum Discussion
Drawing attention to sexism in tech support
For months my wife has been dealing with TELUS tech support to deal with problems in our account and gotten stonewalled every call. Everyone has insisted that they can potentially cancel the service ...
Don’t bet on them waving the early cancellation fee. I had a problem with a service and tech support and talked to a supervisor to cancel. He said that he would cancel it for me and waive the early cancellation fee. I even asked him twice and he assured me that it will be waived. On my final bill, they still charged me for it.
TELUS_SupportOfficial Support Team
We’re really sorry to hear about your experience. Early cancellation fees are typically applied according to the terms of your agreement. If you need assistance, please send us a private message with your account details so our team can review your situation and see how we can help.
