Forum Discussion
Door To Door Inquiry
I've been a Telus customer for 20 years. Happily paying for the highest service to get fast internet. Telus agents came door to door and told me they could give me they could offer a big discount on ...
NFtoBC
Community Power User
Community Power UserAre you sure these were Telus representatives? Also did you get the quote in writing?
Yeah I'm pretty sure they were from Telus. I was watching out for that. They had all my information and I didn't give anything other than confirm my first name. I also got a Telus service change a few days later. I asked for something written that I could see but they said they didn't have anything printed and they would call me to do a verbal confirmation. That should have been my time to get out. I do have a doorbell recording of the conversation.
I called them in the morning and spent a few hours on the phone being passed around. Turns out they signed me up for a security package without asking and just added that on top of my current bill. I do genuinely like my internet service so I didn't cancel but my trust level is pretty low.
Be careful for these door to door sales! If I didn't call I would have been locked into a three year payment with a giant early termination fee.
