Forum Discussion
Do technicians need electric room access?
The unit in my apartment already has these wires and hole. The technician went to my apartment and still ask for electric room access. Telus put up these wires last year. I am coming from s...
TELUS_Support
Official Support Team
Official Support TeamHey Sirhands2 - Yes, our technicians still require access even if there is pre-existing wiring in place. This is a mandatory requirement for all MDU (multi-dwelling unit) installations and isn’t optional, regardless of existing setups.
