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ExEmp2's avatar
ExEmp2
Organizer
6 months ago
Solved

Data useage

Hdmi inputs on tv dead. Downloaded the telus+ app to a smart tv to use until tv is repaired.  The TV WIFI is on the same telus home account as the 21T box.  Question: Is the data used included in...
  • KHR's avatar
    KHR
    5 months ago

    Data used for the TELUS TV+ app is included in your internet plan. Put another way, using the TELUS TV+ app does NOT contribute to your monthly data allotment provided you're on the same internet connection as the TV account is registered to. There are a few exceptions; notably Free Featured Channels and 3rd party services such as Shudder and Acorn.

KHR's avatar
KHR
Icon for TELUS Team Member rankTELUS Team Member
5 months ago

Data used for the TELUS TV+ app is included in your internet plan. Put another way, using the TELUS TV+ app does NOT contribute to your monthly data allotment provided you're on the same internet connection as the TV account is registered to. There are a few exceptions; notably Free Featured Channels and 3rd party services such as Shudder and Acorn.

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    5 months ago

    You're awesome KHR - thank you!

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