Forum Discussion
JimRockford_PI
2 years agoNeighbour
Customer service? Where?
My payment from last month was not put through even though my credit card is valid through 2028!! I am never in the habit of paying late and, of course, it is auto charge, anyway, and the onus is on...
- 2 years ago
No worries, thanks for letting us know.
TELUS_Support
Official Support Team
2 years agoWe’re sorry to hear about the challenges you’ve been facing with your payment. Please send us a private message with your account details so we can investigate the issue with your payment and ensure your account is up to date.
- JimRockford_PI2 years agoNeighbourThanks for responding. I appreciate it.I have heard back from Telus now and everything has been straightened out. I am happy now.
- TELUS_Support2 years ago
Official Support Team
No worries, thanks for letting us know.
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