Forum Discussion
Customer Service Issue
Hi Neighbours! What has happened to Telus Customer Service from over two years ago? Where did the high level customer service go? Why are we being lied to? Is this the way to treat loyal long term cu...
TELUS_Support
Official Support Team
Official Support TeamHey togrod15 - Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights, as they help us improve and serve our customers better. Your input is incredibly valuable, and we're grateful for your support. If there’s anything else you'd like to share or if we can assist you further, please don't hesitate to reach out further in our inbox!
Dear TELUS_Support, my post was not to seek any accolades or solicit a pat on the head from Telus. It sounds insincere based on my assessment of the several forum entries. Start “walking the talk”; stop the rhetoric…..please!
- TELUS_Support
togrod15 Totally get it. It's definitely a learning experience for us - we'll forward your feedback along. First, was your appointment rescheduled?
I did not reschedule the appointment.
- TELUS_Support
Alright. Well please do let us know if there's anything we can do to be of assistance here. Thanks!
