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Kirara's avatar
Kirara
Neighbour
12 months ago

Copper wiring system to fibre optics

I got an email that I have until March to switch to fibre optics. Telus disconnected my internet today without informing me. The technical support was no help at all. I don't have internet until my appointment. 

1 Reply

  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User

    That seems odd. Normally they wouldn't disconnect the copper until the fibre was working. When I upgraded from DSL to fibre, my DSL stayed online right up to when the installer was on site installing the fibre hardware. Maybe check with tech support again.