Forum Discussion
Collection
I cancelled my home services with Telus in December 2025. Paid in full, hardware returned. Now, General Credit Services is calling claiming I have to pay them $271 for my overdue account that Telus h...
TELUS_Support
Official Support Team
Official Support TeamThanks. I do see that your balance is at zero. I've emailed the payment services team so they can update your file.
Thank you for your help. Will the payment services team be in contact with the collection agency to confirm my account is up to date.
- TELUS_Support
They should, but if they contact you, you can also advise them that the account was already paid directly with us.
