Forum Discussion

acidice333's avatar
acidice333
Just Moved In
10 hours ago

CGNAT'd?!?!

So I'm trying to figure out a port forwarding issue I just started having today and my modem IP differs to my public IP (whatismyip sites).

Modem IP:  100.80.x.x
Public IP: 207.216.x.x

I've also noticed a slight latency increase (stream) most likely because of this stupid CGNAT.

How can I opt out? According to the internets, it varies with whoever you get on the phone? =/

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    We can have the tech support team look into possibly disabling CGNAT for you. We'll send you a PM shortly to verify your account details.