Forum Discussion

Sherrye's avatar
Sherrye
Organizer
10 months ago

Can't change premium channels online

I can’t complete the last step of changing my Optik tv (Telus TV+) premium channels online.  I get to the point where I am asked to continue after changing my selections. But when I click cont...
Rocky3's avatar
Rocky3
Guardian
10 months ago

Several months ago I reported that since the website desktop appearance was changed links were not working smoothly. WHY the appearance needs to be changed is another topic.

I just checked and you can still go to the old view, have you tried that to complete your steps?

Having the old view still available tells me they know there is a glitch. 

  • Sherrye's avatar
    Sherrye
    Organizer
    10 months ago
    Potentially stupid question but how do you change back to the old view?

    Sent from my iPhone
    • Rocky3's avatar
      Rocky3
      Guardian
      10 months ago

      When I log in (computer) it displays a line and you click on it under the overview tab

       

      Welcome to your new and improved My TELUS Overview. Prefer the old view?

       

      Switch back
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