Forum Discussion
Can't change premium channels online
I can’t complete the last step of changing my Optik tv (Telus TV+) premium channels online. I get to the point where I am asked to continue after changing my selections. But when I click cont...
TELUS_Support
Official Support Team
Official Support TeamHi there, if you require assistance making changes, send us a private message and we will be happy to help.
Hi there. Thanks for responding. I would like to change our premium channels and, in addition, it would be wonderful to understand why this isn’t possible online. The last time I encountered this, we did need a tv b o x upgrade but that is done and my understanding was that there would no longer be an issue.
Thanks and please let me know next steps.
Sherry
Sent from my iPhone
Thanks and please let me know next steps.
Sherry
Sent from my iPhone
- TELUS_Support
It definitely should be available online. We'll send you a private message to discuss further!
