Forum Discussion
Snooze
5 years agoNeighbour
Can't access Google Sheets spreadsheet!
For years I've had access to a Google Sheets spreadsheet online (administered by someone else in a volunteer group). I just tried to open it for the first time since the Telus migration to Google. ...
- 5 years ago
You need to specifically login to your regular Gmail address, and you’ll be able to access the documents folder. This may mean you need to logout from your Telus webmail account and complete a fresh login, or there may be an option to Switch Accounts.
Think of your Telus email (Telus G-suite) as a walled garden on Google’s island. You have to exit the garden to see the rest of the island.
polecat
5 years agoAll-Star
Snooze Even to acesss google maps you have to have a personal google mail address. Telus g suite will not work. Polecat
- Snooze5 years agoNeighbour
Thanks but your reply doesn't answer my question.
I already have a personal google email address.
So.... what do I do next?
- Snooze5 years agoNeighbour
I forgot to say, I don't knowhat "Telus G Suite" is. Can you tell me where I can find out what you mean? Or can you explain what you are referring to?
The Telus switch to Google is clearly what broke my long-standing access to Google Docs. I need to know how to fix it. This is a problem created by Telus, not by me.
- NFtoBC5 years ago
Community Power User
You need to specifically login to your regular Gmail address, and you’ll be able to access the documents folder. This may mean you need to logout from your Telus webmail account and complete a fresh login, or there may be an option to Switch Accounts.
Think of your Telus email (Telus G-suite) as a walled garden on Google’s island. You have to exit the garden to see the rest of the island.
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