Forum Discussion
Cannot Access Home Services account
For some reason neither the MyTelus App, MyTelus online nor Telus Connect will allow me to see my home internet account. It will only show me my mobility account. It suggests linking my two accounts, but when I try to link them it says they're already linked. This has been the situation for about 6 months.
1 Reply
TELUS_SupportOfficial Support Team
It sounds like there's an issue with how your accounts are linked in the system. We'll send you a PM and help sort this out so you can see both your mobility and home internet accounts.
