Forum Discussion
scoram1
4 months agoHelpful Neighbour
Call Screen Not Working
Does anyone know how I can get this feature to work. It used to work but now I get a recording saying the call can't be completed to *60. There is no one at telus technical support who knows what thi...
TELUS_Support
Official Support Team
4 months agoSorry to hear that Scoram1, we'll send you a PM shortly to look further into this for you.
scoram1
4 months agoHelpful Neighbour
Telus has dispatched technicians to come to my house. Meanwhile I did a survey on our neighbourhood listserv and so far 15 people have responded saying they're getting the same recording as I do.
- TELUS_Support4 months ago
Official Support Team
It's possible that there's a bigger issue at play here. We'll continue on DMs
- ctech4 months agoFriendly Neighbour
Yea I don't think a technician is going to fix this, seems like an internal Telus function problem