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JulieSimpson's avatar
JulieSimpson
Friendly Neighbour
6 months ago

Bravo on Demand Not Working

I subscribe to Bravo but I have no access to Bravo on Demand. When I go to the On Demand Menu it shows that I am not subscribed to Bravo but I most definitely am. I have no issues watching Bravo live, just the On Demand is not working.  I have done all troubleshooting steps (reset modem, rebooted PVR and WLS set-top boxes and still nothing. I have even tried removing the channel (the Theme pack), waiting 24 hours and adding it back on, and still not access to Bravo On Demand. Has anyone else had this issue?

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hello JulieSimpson, I did a quick Google search and I came up with this information. "Bravo's on-demand content in Canada might not be working due to recent licensing changes." We'll try to find more information about and we'll keep you posted. 

    • JulieSimpson's avatar
      JulieSimpson
      Friendly Neighbour

      Surprisingly, it is now working. Not sure if it was a wide spread issue or just something to do with my equipment or profile. Regardless it is working now 😁