Forum Discussion

Optikal_Speak's avatar
2 months ago

Black Screen

Black screen is becoming regular occurrence multiple times per day on various channels, various times per day and various recordings. To be specific...across the TV platform (non-streaming).

 

Note to Telus: Eventually, due to the substandard quality of your product, your loyal subscriber base will do just that...fade to black!

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi, we’re very sorry to hear about the black screen issues you’re experiencing. Please send us a private message with your account details so we can investigate the issue.