Forum Discussion

weisguy86's avatar
weisguy86
Neighbour
2 years ago

Amazon Prime setup

I had an amazon prime account, but then recently signed onto a new internet plan that includes prime in my monthly bill. I cancelled my existing prime membership, which took effect Dec 17th. When I l...
Jbitsie's avatar
Jbitsie
Neighbour
2 years ago

Anyone figure this out? I’m having the same problem and the Telus rep couldn’t help. 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    2 years ago

    Hey Jbitsie - please send us a private message and we will do what we can to help

    • Jbitsie's avatar
      Jbitsie
      Neighbour
      2 years ago
      I added the stream package to my account. I was able to activate all accounts except for the prime account. I one seems to be able to resolve this at Telus.

      Sent from my iPhone
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