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30 minutes delay when using Airplay
When using TelusTV+ on my iPhone or Tablet, I can watch live program on my portable device but when I use Airplay on my LG WebOS device the signal is 30 minutes behind - meaning if the show is live a...
Hi Jacques_carrier jaredh Dippy2005
The TELUS TV+ app team is aware of the problem, and are working towards a resolution. Unfortunately, it doesn't affect all devices, and relies on Airplay integrations across multiple vendors (LG, Samsung, Sony, Apple etc.).
As an example, Airplay works as expected for me from my iPad to all devices, and from my iPhone to Apple TV, but I experience the described 30 minute delay when I Airplay from iPhone to a Sony TV or a Samsung TV. One thing that I've found 'resolves' the issue is to choose your program from either Live TV or Guide, start playback, initiate Airplay, (you'll see it's 30 minutes behind), and then close the player (X in the top right of the sending device). Rechoose the program from the guide and it will be on the correct time. Most channels also have restart enabled on iOS, so you can always restart any live airing program from the beginning.
I have the same problem with multiple Roku TV's. I have tried airplaying from an iPad4Pro, iPhone 13 Pro, and an iPhone 15 Pro. All of them have the 30 minute delay. This has been happening for months. The work-around functioned for me in August when watching a football game. However, the work-around no longer fixes the issue; it is really annoying when watching a hockey game.
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Thanks for your help,
Ralph
