Forum Discussion
adektyarev
5 years agoNeighbour
1 moth to transfer Telus services
Hi all, Just wondering. Does anyone have the same experience? I tried to transfer Telus services to the new address. I started to call Telus December 7th 2021 and it took them 1 week to confirm t...
xray
5 years agoHero
You called Dec 7 and your appointment is Dec 28. That's 3 weeks which sounds reasonable these days.
adektyarev
5 years agoNeighbour
Reasonable is a good word. On Telus website it says 2 weeks before moving. Every situation is different. Sometimes you just need the right explanation.
I finally found the specialist who explained me everything. Fibre cable is underground and ground is frozen. It would take a while to check that connection is active. As soon as this issue will be resolved Telus could schedule an earlier date.
I finally found the specialist who explained me everything. Fibre cable is underground and ground is frozen. It would take a while to check that connection is active. As soon as this issue will be resolved Telus could schedule an earlier date.