Forum Discussion

Marlene5's avatar
Marlene5
Friendly Neighbour
24 days ago

Very Frustrating

I’ve been trying to speak to a human at Telus for several days. I haven’t been able to get past their robots. It is extremely frustrating to the point that I am now cancelling my mobility service wit...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
23 days ago

Hello Marlene5, we're sorry to see you leave and we'll be here if you need anything else. The EPP offers are frequently changing but they do offer a discount so send us a private message here if you want us to look into it, thanks !

  • Marlene5's avatar
    Marlene5
    Friendly Neighbour
    23 days ago

    So where is the private message. Pretty sure you’re still a bot. 

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      23 days ago

      It was sent 20 minutes ago.

      • Marlene5's avatar
        Marlene5
        Friendly Neighbour
        23 days ago

        Nope

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